Terms & Conditions

Refunds and Returns

Q: Can I return an item if I change my mind?
A: No, because all products are made to/on demand, we cannot accept returns for change of mind.
Q: When can I get a refund or replacement?
A: Refunds or replacements are available only if the item arrives damaged, defective, misprinted, or if the wrong item is sent.
Contact us within 14 days of receiving your order with photos and order details.
Q: How do I request a refund or replacement?
A: Contact us at Ben@theCouncilofBens.com with your order number, a description of the issue and photos of the product.